Service Request Ticket - # 39700

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2010 01:37 PM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070559[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. hy8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7B:9A:33

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Oct 08, 2010 09:03 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Oct 06, 2010 01:15 PM 
Task reassigned to Nathan Higginbotham.
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Teresa Hutchinson Oct 04, 2010 01:37 PM 
Computer wont't let anyone print to the printer 
in Ed 202 or Ed 101.  

Printers:  Ed 202 - is RRCD
Ed 101 not sure of
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