Service Request Ticket - # 39765

Service Request Ticket - # 39765

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Service Request Information

CONTACT	Name	Sly-Haley, Brian	Date	Oct 06, 2010 04:16 PM
	Department	Center for Academic Innovation	Phone	88918
	Location		Email	haleyb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091292 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	5370KM1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	5370KM1	Location	PDR 2023 Giveaway
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2010 - DBANNED COMPUTER DROPPED OFF WTIH CS DEPT
	Wired NIC	B8:AC:6F:83:F6:C6

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Tracking

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Oct 15, 2010 03:57 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Oct 15, 2010 03:57 PM	Adobe CS installed.	Add Attachment
Tricia Flaherty	Oct 14, 2010 10:38 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Tricia Flaherty	Oct 14, 2010 10:38 AM	Please followup with Adobe install	Add Attachment
Dale Goodell	Oct 11, 2010 04:11 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Oct 08, 2010 04:05 PM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Oct 07, 2010 05:33 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Oct 07, 2010 05:33 PM	The installer and Serial keys for The CS5 Design Prem WIN is available on T:\Adobe Creative Suite\Adobe CS5 Suites\AdobeDesignPremCS5WIN	Add Attachment
Tricia Flaherty	Oct 07, 2010 04:51 PM	please make Jennifer Keen and Carla Meaner Admins on the station that is moved to Front Office Genera use station	Add Attachment
Tricia Flaherty	Oct 06, 2010 04:38 PM	This will be getting Adobe CS5 Design Premium for WIN but DO NOT install Dreamweaver CS5 or Fireworks CS5 at this time(Stan Little is aware of this exclusion) Brian will be using InDesign, Photoshop and Acrobat mainly.come see me for DISC media, also they will need Peopleware, and Filemaker Pro v7 from P0051548 for DEP	Add Attachment
Tricia Flaherty	Oct 06, 2010 04:16 PM	So this is a trickle down of sorts...They have a newer staff member that they would like to recieve the new Station and have his W#20070855 cpu and W#20070985 monitor go to the DEP General Use station(student) in TH106 Front Office(W#20040618 cpu and W#20031293 mon)	Add Attachment