Service Request Ticket - # 39776

Service Request Information

CONTACT Name Stanger, Craig   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2010 09:53 AM
Department Health & Exercise Science Phone 88068
Location Email stangec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080622[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20inch, 2.55GHz Intel Core 2 Duo #Z0FE
Serial No. SQP8490LZZE6 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Microsoft Office Pro 2008 for MAC license from P0068701

Wired NIC 00:23:32:9A:2D:CD


Wireless NIC 00:23:12:1D:4A:02


Bluetooth NIC 00:23:12:3B:16:EA

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 07, 2010 12:14 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 07, 2010 12:14 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 07, 2010 12:14 PM 
****This is an email****
Craig,

I have been informed that this issue has been
resolved, please let me know if you continue to
experience problems, or contact the Service
Request Desk.

Thanks,
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Teresa Hutchinson Oct 07, 2010 09:53 AM 
Error Message: Unable to send
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Public
Teresa Hutchinson Oct 07, 2010 09:53 AM 
Browser: Thunderbird
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Teresa Hutchinson Oct 07, 2010 09:53 AM 
He is using Thunderbird and when sending receive 
an error.  Error says "host rejected due to spam 
filtering then go to Sophos".
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