Service Request Ticket - # 39777

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2010 09:55 AM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080477[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 8BJNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:E6:B6

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 07, 2010 12:09 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 07, 2010 12:09 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 07, 2010 12:09 PM 
Dorothy,

Dave and Brian Witt says this issue is resolved.

Please let me know if it is still a problem.

Thanks,
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Jackie Digmann Oct 07, 2010 09:56 AM 
She is unable to email out using her Thunderbird
account with her webmail. It gives her the error
message that it was marked as spam.
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Jackie Digmann Oct 07, 2010 09:55 AM 
IE is what she usually uses.

Best number to reach her at is 88932, best times
to call are 8 to 5pm.
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