Service Request Ticket - # 39781

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2010 10:50 AM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041167[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Computer - TRI Purchased - TRI# 87321021
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:11:11:1F:FE:0F

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Oct 15, 2010 01:22 PM 
moved this equipment
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Nathan Higginbotham Oct 15, 2010 11:34 AM 
Task reassigned to Nathan Higginbotham.
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Gabriel Thrash Oct 14, 2010 11:03 AM 
called her office no answer.
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Nathan Higginbotham Oct 13, 2010 02:24 PM 
Task reassigned to UCS Tech.
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Teresa Hutchinson Oct 13, 2010 12:22 PM 
She called back to say she will be in her office 
after 1:30 today and available until 5:30 and 
then again tomorrow as well.
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Nathan Higginbotham Oct 13, 2010 09:51 AM 
Task reassigned to Nathan Higginbotham.
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Gabriel Thrash Oct 13, 2010 08:12 AM 
called and left vmail.
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Teresa Hutchinson Oct 12, 2010 02:27 PM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Oct 12, 2010 02:27 PM 
Nancy called to check on the status of this.  
I've changed the priority.
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Teresa Hutchinson Oct 11, 2010 12:02 PM 
Task reassigned to UCS Tech.
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Jackie Digmann Oct 07, 2010 10:51 AM 
Contact Nancy at 88808 to contact her anytime,
leave a message if she isn't there.
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Jackie Digmann Oct 07, 2010 10:50 AM 
Task reassigned to New Equip. Setup.
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Jackie Digmann Oct 07, 2010 10:50 AM 
Monitor: 20041166[Edit Inv] (registered to Jennifer Olson
and she would also like this changed to Robert Ayres.
Tower: 20041167[Edit Inv] (registered to Jennifer Olson, she
would like that account changed to Robert Ayres)
This computer is currently located in Todd 220,
and she would like the equipment moved to Todd 225.
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