Service Request Ticket - # 39861

Service Request Information

CONTACT Name Findtner, Rob   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2010 11:52 AM
Department Admissions Office Phone 88211
Location Email findtnr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100284[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860/DN Color Printer #8860/DN
Serial No. HAV136764 Location PRD

Model 8860/DN Hostname
Notes Ink/Toner Refill

Wired NIC 00:00:AA:D4:DA:7D

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Nov 11, 2010 08:32 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Nov 11, 2010 08:32 AM 
Status changed from (4) On Hold to (1) Pending
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Adam Wehner Nov 11, 2010 08:32 AM 
New printer is up and running.
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Adam Wehner Oct 21, 2010 01:55 PM 
Status changed from (1) Pending to (4) On Hold
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Adam Wehner Oct 21, 2010 01:55 PM 
Printer has been delivered but they are figuring
out where to put it so it is not hooked up yet.
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Tricia Flaherty Oct 12, 2010 11:53 AM 
please record hostname in inventory
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Tricia Flaherty Oct 12, 2010 11:52 AM 
this is on the counter in ITC008 with 
Config/setup page and Invoice
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