Service Request Ticket - # 39878

Service Request Information

CONTACT Name Catto, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2010 05:36 PM
Department Strategic Communications & Marketing Phone 88163
Location Email cattol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070859[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. JPWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003; XXXTRANSFERED OFF for Lisa Catto: Adobe CS3 Design Premium Win License from P0065768, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488, Adobe Design Premium CS5 WIN from P0075227 installed as Adobe Design Prem CS4 WINXXX

Wired NIC 00:1E:C9:7A:8A:72

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Nov 03, 2010 08:23 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Nov 03, 2010 08:23 AM 
Installed this yesterday.
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Gabriel Thrash Nov 02, 2010 01:26 PM 
Task reassigned to Gabriel Thrash.
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Kurt San Agustin Oct 26, 2010 02:14 PM 
Will be in for the rest of 10/26.
tomorrow until about 8- 3:30. 10/27
Thursday from 12-5 10/28
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Gabriel Thrash Oct 14, 2010 12:18 PM 
called and left vmail
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Tricia Flaherty Oct 12, 2010 05:36 PM 
the disk media copy for this is on the bulletin
board behind my desk, This was ordered a long time
ago and we finally got the correct software media
to perform the downgraded install of Design Prem
CS Windows
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