Service Request Ticket - # 39906

Service Request Information

CONTACT Name Lambert, Paul   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2010 11:16 AM
Department University Computing Solutions Phone 88003
Location Email lambertp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091298[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53PYJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software Oracle Client, PLSQL,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:FB:F8

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 15, 2010 10:16 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Oct 15, 2010 09:44 AM 
Task reassigned to Dale Goodell.
 Add Attachment
Tricia Flaherty Oct 14, 2010 11:16 AM 
this will be on counter in ITC 008 with GFA setup
form, Paul wants to transfer his data from old to
new so please image and talk with him about
anything else you can help him with for setup, he
opted not to get a 22 inch monitor so it is just
CPU, His current station is not working so please
image right away
 Add Attachment