Service Request Ticket - # 39932

Service Request Information

CONTACT Name Braa, Dean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2010 01:47 PM
Department Social Science/ Sociology Phone 88270
Location Email braad@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090544[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71JPFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:19:85

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 15, 2010 02:28 PM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Oct 15, 2010 02:28 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Oct 15, 2010 02:28 PM 
He created a bookmark for amazon.com that pointed
to the banner login page, I edited the bookmark
and fixed his problem.  He also did not have
fully-functioning Sophos, and I fixed that for him
as well.
 Add Attachment
Joshua Johnson Oct 15, 2010 01:47 PM 
When trying to go to another website other then
wou.edu he gets redirected to a log in site for
him access his faculty information. This also
happens when he tries with his favorites. This
seems to only to happen with amozon.

88270
braad@wou.edu
HSS 215
 Add Attachment