Service Request Ticket - # 39944

Service Request Information

CONTACT Name Varani, Charles   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 18, 2010 07:50 AM
Department Humanities Division Phone 88713
Location Email varanic@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090603[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0MCG227444514H301S Location PDR 2023 Giveaway
TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Oct 20, 2010 09:05 AM 
Status changed from (1) Pending to (5) Completed
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Karisa Mueller Oct 18, 2010 04:19 PM 
He called back and said the problem appears to be
fixed.  He no longer has a yellow screen.  He will
call back if the problem happens again.
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Nathan Higginbotham Oct 18, 2010 09:19 AM 
Task reassigned to Nathan Higginbotham.
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Brian Berkley Oct 18, 2010 08:36 AM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Teresa Hutchinson Oct 18, 2010 07:50 AM 
He came into to boot up his computer and the 
monitor is faded yellow and he can't get it to go 
away.
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