Service Request Ticket - # 39945

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 18, 2010 07:57 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 18, 2010 09:09 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 18, 2010 09:09 AM 
Made sure scheduled tasks were set to correct
username/password, rebooted, cleared profiles, and
authenticated with MASH account.
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Brian Berkley Oct 18, 2010 08:34 AM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Oct 18, 2010 07:57 AM 
Netbook:  20090261[Edit Inv] - will not connect to Mash
Netbook:  20090921[Edit Inv] - is receiving profile errors 
when booting up.  The netbooks are located at the 
Checkout/reserves counter.
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