Service Request Ticket - # 39978

Service Request Information

CONTACT Name Laux, Tami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2010 03:57 PM
Department Student Health & Counseling Center Phone 88850
Location Email lauxt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050987[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. CPPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135

Wired NIC 00:12:3F:CD:5A:7D

TECHS Submitted by Kurt San Agustin Contact ksanagustin06@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Nov 16, 2010 03:59 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Nov 16, 2010 03:59 PM 
it's a copier and it is not networked. I let her know
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Todor Todorov Nov 16, 2010 03:56 PM 
Task reassigned to Todor Todorov.
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Teresa Hutchinson Oct 25, 2010 08:45 AM 
****This is an outgoing email****
Hi Tami,

We were just emailing you regarding a service 
request that we have for you. (#39978)

Needs to know the name of the printer to print to 
and how to do that.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
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Public
Nathan Higginbotham Oct 20, 2010 10:25 AM 
Task reassigned to Adam Wehner.
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Kurt San Agustin Oct 19, 2010 03:57 PM 
has a printer copier next to her desk, she would
like to print to that printer. she does not know
the name of the printer. 

printer number 11883243
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