Service Request Ticket - # 40016

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2010 08:19 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080624[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac Pro, One 2.8GHz Quad-Core Intel Xeon #Z0EM
Serial No. G88492A9XYL Location PDR

CPU One 2.8GHz Quad-Core Intel Xeon


OS MAC OS X 10.5 (LEOPARD) Software MS Office Pro 2008 for MAC from P0068701, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488, (UPGRADED Adobe Creative Suite Prem CS3 Mac License from P0065768) Adobe Design Premium CS5 Mac from P0075227 installed as CS4 Design Premium, Upg to Lion from P0081770 and Mt Lion from P0087090, Adobe CS6 Design &Web Prem from P0090067

Wired NIC 00:1F:5B:3D:FE:0C

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Oct 21, 2010 11:53 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Oct 21, 2010 11:53 AM 
added printer.
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Lance Jewett Oct 21, 2010 11:41 AM 
Task reassigned to Gabriel Thrash.
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Jackie Digmann Oct 21, 2010 08:20 AM 
x88813
Best times to contact are anytime, and leave a
message if she doesn't answer.
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Jackie Digmann Oct 21, 2010 08:19 AM 
She would like her computer to be hooked to to the
Wolf printer downstairs.
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Jackie Digmann Oct 21, 2010 08:19 AM 
WOLF printer
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