Service Request Ticket - # 40039

Service Request Information

CONTACT Name Mize, Karie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2010 03:06 PM
Department College of Education Phone 88724
Location Email mizek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20090909[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. QP0161RL5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0074772, transfer Filemaker Pro 9 license from P0066371 license key in COE PDF

Wired NIC 34:15:9E:2A:D6:82


Wireless NIC D8:30:62:4B:F0:98


Bluetooth NIC 7C:6D:62:94:FB:8B


TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public

Entered by Date Memo
Tricia Flaherty Nov 09, 2010 03:17 PM
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Nov 09, 2010 03:17 PM
after talking with her she decided she will use
the terminal server
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Brian Berkley Oct 21, 2010 03:12 PM
Task reassigned to Tricia Flaherty.
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Teresa Hutchinson Oct 21, 2010 03:06 PM
She got a new computer and needs Adobe Creative 
Suite 5.  Tried to load on new computer and would 
not work.
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