Service Request Ticket - # 40057

Service Request Information

CONTACT Name Aldrich, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 22, 2010 03:11 PM
Department The Research Institute Phone 89202
Location Email aldrichp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100322[Edit Inv] (opens in a new window) Bldg/Room SSC 122
Service Tag G9RHLN1 Description Dell OptiPlex 960 Minitower, 3.0GHz,6M,1333MHz,FSB
Serial No. G9RHLN1 Location Patrick Aldrich

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0077350 installed as Office Pro Plus 2007, XTools Pro 7.x from VISA2010002394, EndNote X5 for WIN from P0081632

Wired NIC B8:AC:6F:8B:84:78

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 04, 2010 03:46 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 04, 2010 10:51 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Oct 22, 2010 03:11 PM 
I have a new station for the NIJ Grant/Forensic
group in NS021 this is just like the rest of their
Mini-tower Optiplex 960 except it will need to
have 2X2TB hard drives installed for dealing with
image processing and geographic information
systems data on a 2-3 year project, I have put the
tower and the monitor on the counter in ITC008 but
please come see me when for the hard drives when
you are ready to install as I have locked them up
for safekeeping.  The pre-existing 500GB drive in
the station can be removed and given back to me so
I can put it in the cupboard as a replacement spare.
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