Service Request Ticket - # 40109

Service Request Information

CONTACT Name Martella, Gianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2010 08:52 AM
Department Humanities Division Phone 88430
Location Email martelg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091305[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53Q0KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:FA:13

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Nov 02, 2010 11:32 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Nov 02, 2010 11:32 AM 
Added International keyboard
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Brian Berkley Oct 29, 2010 02:38 PM 
Not back until 11 on Tuesday
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Brian Berkley Oct 29, 2010 10:59 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 29, 2010 10:59 AM 
Left VM
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Brian Witt Oct 28, 2010 01:19 PM 
Task reassigned to UCS Tech.
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Teresa Hutchinson Oct 28, 2010 01:18 PM 
Task reassigned to Brian Witt.
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Katie Halvorson Oct 27, 2010 11:23 AM 
****This is an email****
Hi!

I received a phone message from Nathan, who was
wondering about my office hours. They are:
Tue. & Thurs. 11 am -12:00 noon (but tomorrow I
have a meeting at 11:00)
Wed. & Fri. 11 am -12:30 noon

Thanks,

Gianna
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Nathan Higginbotham Oct 27, 2010 10:08 AM 
left a vm asking for office hours.
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Teresa Hutchinson Oct 27, 2010 09:01 AM 
She said she thought it would just a few minutes, 
she just doesn't know where to look to add the 
accents to her computer like her old one did.  
Dale just replaced it last week or very recently 
anyways.
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Teresa Hutchinson Oct 27, 2010 08:52 AM 
With her new computer she is missing the accents 
for the international languages.
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