Service Request Ticket - # 40117

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2010 12:24 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091312[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53TZJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:FC:1E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Oct 28, 2010 04:18 PM 
Task reassigned to Jordan Colton.
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Jordan Colton Oct 28, 2010 04:18 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Oct 28, 2010 04:18 PM 
completed, and called and left a vm for Gary
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Tricia Flaherty Oct 28, 2010 09:45 AM 
call Gary Dukes at 88547 when this has been
completed.  The former station has been moved and
the room is open(unlocked) for you to set up the
new sation
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Nathan Higginbotham Oct 27, 2010 02:44 PM 
Task reassigned to Gabriel Thrash.
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Brian Berkley Oct 27, 2010 12:50 PM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Tricia Flaherty Oct 27, 2010 12:34 PM 
cpu -W#20091312[Edit Inv] 
mon #1 -W#20091384[Edit Inv]
mon #2 -W#20091385[Edit Inv]
will be on counter in ITC008 with New Equip Form
IF pre-exsisting station is still in room contact
Tina Fuchs for info on where it needs to be
relocated. 
Debbie Diehnm or Gary Dukes in VP of Student
Affairs office can serve as a point of contact for
delivery since he is not due to start until Oct.
29 but they want the station in place before he
arrives
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Tricia Flaherty Oct 27, 2010 12:24 PM 
I have a station that will need to go out before
10-29-2010 to the new Director of Health and
Wellness who will be housed in ACK 170 until his
office is finished (there may be a station already
there but it belongs to University Residences and
may need to be moved)
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