Service Request Ticket - # 40132

Service Request Information

CONTACT Name Bartlett, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2010 01:21 PM
Department Athletics Phone 88531
Location Email bartlej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091313[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 53P0KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53P0KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:CD:BD

TECHS Submitted by Brian Berkley Contact bberkley@wou.edu 88955
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Oct 28, 2010 04:20 PM 
Task reassigned to Jordan Colton.
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Jordan Colton Oct 28, 2010 04:20 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Oct 28, 2010 02:11 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Oct 28, 2010 02:11 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Oct 28, 2010 02:11 PM 
the new station will be W#20091313[Edit Inv] and mon 
W#20091386[Edit Inv] and will be on counter in ITC008 with 
GFA Setup Form
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Brian Berkley Oct 28, 2010 01:21 PM 
GX280 which was a loaner/replacement for his
previous system which died.
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