Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Oct 28, 2010 02:07 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080684 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
	Serial No.	HK134J1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0069163 installed as Office Pro 2003
	Wired NIC	00:21:70:55:AD:A6

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact	bberkley@wou.edu	88955

Entered by	Date	Memo
Brian Berkley			Email Public
Entered by	Date	Memo
Brian Berkley	Oct 29, 2010 10:55 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brian Berkley	Oct 29, 2010 10:55 AM	Yes please! Thank you, Rob On 10/29/10 10:47 AM, Brian Berkley wrote: > Rob, > > Do you require him to have access to the Admissions I: drive? > > Thanks,	Add Attachment
Brian Berkley	Oct 29, 2010 10:48 AM	**This is an email** Greetings Brian, Antonio is granted permission to have access to the printers in the Office of Admissions. Thank you! Rob	Add Attachment
Brian Berkley	Oct 29, 2010 10:48 AM	Added to Admissions_Stu AD group, sent Rob F. an email to see if he also needed access to Admissions I: drive.	Add Attachment
Brian Berkley	Oct 28, 2010 04:59 PM	Task reassigned to Brian Berkley.	Add Attachment
Brian Berkley	Oct 28, 2010 04:02 PM	Sent email to Rob Findtner	Add Attachment
Teresa Hutchinson	Oct 28, 2010 02:08 PM	Contact by email: arubio06@wou.edu	Add Attachment
Teresa Hutchinson	Oct 28, 2010 02:07 PM	Antonio needs access to be able to print to the Admissions printers. Login: arubio06 V00209743 Rose, Buffy and Breadmaker are the three printers he needs access to print to.	Add Attachment