Service Request Ticket - # 40136

Service Request Information

CONTACT Name Bergeland, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2010 02:22 PM
Department Campus Recreation/HWC Phone 88860
Location Email ineckm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050058[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag CS2WW71 Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. CS2WW71 Location ITC 007 waiting for PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:AA:2D

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 29, 2010 08:52 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 29, 2010 08:52 AM 
She said its working now.
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Brian Berkley Oct 28, 2010 04:59 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 28, 2010 04:04 PM 
Melissa,

Please try and restart your computer, that should
resolve whatever problem you are having with
accessing your H: drive.

If it does not, please let me know.

Thanks,
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Brian Berkley Oct 28, 2010 04:03 PM 
Restart the computer
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Teresa Hutchinson Oct 28, 2010 02:23 PM 
She leaves at 3:50 today and is available all day 
tomorrow.
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Teresa Hutchinson Oct 28, 2010 02:23 PM 
Department: H drive
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Public
Teresa Hutchinson Oct 28, 2010 02:22 PM 
After the power issue this morning she can't 
access the H drive and not sure what to do.
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