Service Request Ticket - # 40141

Service Request Information

CONTACT Name Timken, Gay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2010 08:11 AM
Department Health & Exercise Science Phone 88217
Location Email timkeng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081114[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro, 17-inch, aluminum #MB604LL/A
Serial No. SW89191R22QP Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Office 2008 for MAC from P0070637, TRANSFERRED: STATA/SE v12 from VISA2012003392 SR#56305 REQUESTED TRANSFER to EMily Vala-Haynes W#20131013;

Wired NIC 00:25:4B:BB:DB:54


Wireless NIC 00:25:00:42:EC:4A


Bluetooth NIC 00:23:6C:B6:FD:8B

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Nov 01, 2010 09:35 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Nov 01, 2010 09:35 AM 
She needs her home wifi router password.
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Brian Berkley Oct 29, 2010 09:30 AM 
Called and left VM
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Brian Berkley Oct 29, 2010 08:50 AM 
Task reassigned to Brian Berkley.
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Emily Kavanagh Oct 29, 2010 08:11 AM 
 Gay has her MAC laptop at home so she can work
from home today and cannot connect to her own
WiFi. This is a laptop that the school has lent
her computer #20081114[Edit Inv]
541-609-0133
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