Service Request Ticket - # 40160

Service Request Information

CONTACT Name LeRoy, JoNan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2010 11:02 AM
Department The Research Institute Phone 88361
Location Email leroyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070847[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. cpwv3g1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003

Wired NIC 00:1E:C9:7A:86:5D

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Nov 01, 2010 11:47 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Nov 01, 2010 11:47 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Nov 01, 2010 11:47 AM 
new java connector, disabled search, setup thunderbird
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Brian Berkley Nov 01, 2010 11:17 AM 
Had her disable windows search service.
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Joshua Johnson Nov 01, 2010 11:02 AM 
JoNan's outlook is freezing up and she is shutting
down her computer several times a day to get out
of the freeze. This has been happening since last
week.

TH 106
88361
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