Service Request Ticket

Service Request Information

CONTACT	Name	Rezell, Deborah	Date	Nov 01, 2010 12:59 PM
	Department	University Computing Solutions	Phone	88975
	Location		Email	rezelld@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20081017 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	iMac, 24inch, Intel Core 2 Duo #Z0FQ
	Serial No.	SQP9180GA0TM	Location	PDR
	CPU	Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)
	OS	Unknown	Software	Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 from P0070324, Adobe Master Collection CS5 for MAC from P0077504, Apple Final Cut Studio v3 from P0077507, Roxio Toast 10 Pro from VISA2010002068
	Wired NIC	00:23:DF:AC:BE:82
	Wireless NIC	00:24:36:B4:6E:0E
	Bluetooth NIC	00:23:12:50:FD:F0

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Nov 04, 2010 03:47 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Nov 02, 2010 09:44 AM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Nov 01, 2010 01:00 PM	it will be on counter in ITC004 with New Equip form	Add Attachment
Tricia Flaherty	Nov 01, 2010 12:59 PM	This station has os and updates as well as Adobe Master Suite installed. It just needs to have Deborah Rezell added as Admin and to be renamed as it used to belong to Math but is now a UCS Video Production station due to a swap with a PC	Add Attachment