Service Request Ticket - # 40177

Service Request Information

CONTACT Name Barnts, Danny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2010 03:54 PM
Department Athletics Phone 88121
Location Email barntsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080465[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 84RDPH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0068380 installed as Offcie Pro 2003, Adobe Production Premium CS5 Win from P0075741 installed as Prod. Premium CS4

Wired NIC 00:21:70:C4:F5:05


Wireless NIC 00:21:5C:86:D9:8F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jan 20, 2011 11:37 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jan 20, 2011 11:37 AM 
it's installed
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Todor Todorov Jan 18, 2011 03:00 PM 
Task reassigned to Todor Todorov.
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Todor Todorov Jan 05, 2011 02:51 PM 
Status changed from (4) On Hold to (1) Pending
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Gabriel Thrash Nov 05, 2010 08:35 AM 
Status changed from (1) Pending to (4) On Hold
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Gabriel Thrash Nov 05, 2010 08:34 AM 
Task reassigned to UCS Tech.
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Gabriel Thrash Nov 05, 2010 08:34 AM 
Status changed from (1) Pending to (4) On Hold
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Gabriel Thrash Nov 03, 2010 12:55 PM 
he wants to have this installed on his desktop
computer, i told him he will need to purchase
extra ram. and we can go ahead and finish this.
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Gabriel Thrash Nov 03, 2010 12:40 PM 
Task reassigned to Gabriel Thrash.
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Tricia Flaherty Nov 01, 2010 03:54 PM 
This is a downgrade due to CS5 Production Premium 
being 64 bit only, I have purchased media of the 
CS4 version to install on his laptop that is 
32bit.  Please come see me for media as this is a 
large Adobe disk set once again.
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