Service Request Ticket - # 40195

Service Request Information

CONTACT Name Davies, Paddi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2010 01:16 PM
Department The Research Institute Phone 88778
Location Email daviesp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070443[Edit Inv] (opens in a new window) Bldg/Room TODD 202
Service Tag BVC61F1 Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. BVC61F1 Location Paddi Davies

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Software Windows dongraded to XP Pro sp2, Office from TRI site license

Wired NIC 00:1A:A0:6F:DB:8F

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ksanagustin06@wou.edu 88925

Tracking

Entered by Date Memo
Kurt San Agustin
Email

Public
Entered by Date Memo
Kurt San Agustin Nov 02, 2010 01:26 PM 
Status changed from (1) Pending to (5) Completed
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Kurt San Agustin Nov 02, 2010 01:26 PM 
Task reassigned to Kurt San Agustin.
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Kurt San Agustin Nov 02, 2010 01:26 PM 
Problem just resolved its self.
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Teresa Hutchinson Nov 02, 2010 01:16 PM 
She is getting an error message that says:

The system detected a possible attempt to 
compromise security.  Please ensure that you can 
contact the server that authenticated you.

This just happened in the last 15 minutes and 
will not let her access anything but her shared 
drives.

This is on the I Drive.
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