Service Request Ticket - # 40240

Service Request Information

CONTACT Name Vanderburg, Frank   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2010 12:33 PM
Department Health & Exercise Science Phone 88260
Location Email vanderbf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091432[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CJ2G0M1 Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. CJ2G0M1 Location PDR

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows 7 Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as 2007 from P0075408

Wired NIC 00:23:14:8E:5E:AC


Wireless NIC 00:26:B9:D7:F1:F5


Bluetooth NIC F0:7B:CB:A8:2F:6D

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 05, 2011 10:43 AM 
Status changed from (1) Pending to (5) Completed
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Karisa Mueller Nov 29, 2010 02:33 PM 
He is hardly getting a signal in his office in
NPE.  With the new laptop he got, he does not
think wireless will work because of the poor
signal strength. He no longer wants to be set up
for wireless with his new laptop.
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Dale Goodell Nov 10, 2010 11:15 AM 
Task reassigned to Dale Goodell.
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Karisa Mueller Nov 05, 2010 12:33 PM 
These will be on the counter in ITC 008 with GFA
setup form.
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