Service Request Ticket - # 40242

Service Request Information

CONTACT Name Gense, D Jay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2010 01:08 PM
Department The Research Institute Phone 88390
Location Email gensej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081046[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. 5Ck75j1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070415, Adobe Acrobat Pro9 from P0071944, SmartDraw 2012 UPG from VISA2011002723(primary install may share with laptopW#20090458), Microsoft WIN 7 Pro upgrade from P0083124, Adobe Acrobat ProXI(v.11) from P0090339

Wired NIC 00:24:E8:0F:69:47

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Nov 11, 2010 12:43 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Nov 11, 2010 11:07 AM 
12:30
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Lance Jewett Nov 10, 2010 10:13 AM 
He was on a conference call
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Tricia Flaherty Nov 10, 2010 10:02 AM 
Task reassigned to Lance Jewett.
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Katie Halvorson Nov 10, 2010 09:08 AM 
Anytime today till 330, tomorrow anytime till 2
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Gabriel Thrash Nov 08, 2010 11:33 AM 
called and left vmail.
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Tricia Flaherty Nov 05, 2010 01:08 PM 
this will be on shelf between my desk and 
restroom, FYI second camera task on same invoice 
for Jay Gense
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