Service Request Ticket - # 40243

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2010 01:51 PM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100342[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.16GHz, 6M, 1333MHz FSB
Serial No. BR2LMN1 Location PDR

CPU Intel Core 2 Duo E8500(3.16Hz,6M,1333FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0077589 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:90:46:E4

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 10, 2010 11:14 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 05, 2010 04:08 PM 
The machine is setup, but the network jack needs
to be activated (I submitted a request to
Telecommunications).  When this is done, I'll
complete the setup, including installation of the
printer driver the the lab printer.
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Dale Goodell Nov 05, 2010 04:06 PM 
Task reassigned to Dale Goodell.
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Karisa Mueller Nov 05, 2010 01:51 PM 
This will be on the back shelf in ITC 008 with
Equipment Setup Form.
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