Service Request Ticket

Service Request Information

CONTACT	Name	Lab Attendant, APSC	Date	Nov 09, 2010 10:24 AM
	Department	University Computing Solutions	Phone	88069
	Location		Email	printerpaper@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20090189 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell UltraSharp 2208WFP Monitor,AIO Stands AX510
	Serial No.	CN0D308J728729780G8I	Location	PDR

TECHS	Submitted by	Emily Kavanagh	Contact	ekavanagh08@wou.edu	88925
	Primary Technician		Contact	ljewett06@wou.edu	88925

Entered by	Date	Memo
Lance Jewett			Email Public
Entered by	Date	Memo
Lance Jewett	Nov 18, 2010 10:55 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lance Jewett	Nov 18, 2010 10:55 AM	nac issues	Add Attachment
Katie Halvorson	Nov 09, 2010 01:54 PM	Sierra Mullins V00233867 smullins08	Add Attachment
Katie Halvorson	Nov 09, 2010 01:49 PM	I had the same problem with a couple students so far. Had them change to different computers and it was still giving them problems so I took their log in info if maybe it might just be their accounts. James Suing V00199402 jsuing05@wou.edu Brent Chandler bchandler-log in bchandler08@wou.edu	Add Attachment
Emily Kavanagh	Nov 09, 2010 11:18 AM	Task reassigned to Lance Jewett.	Add Attachment
Emily Kavanagh	Nov 09, 2010 10:26 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Emily Kavanagh	Nov 09, 2010 10:24 AM	There is a printer error coming up on a few computers here in the ASPC lab. First Printer ASPC101 doesn't show up on the print menu I go to add the printer and get the error "You do not have sufficient access to your computer to connect to selected printer" So far it has happened on compurer 20090189 20090207 20090202	Add Attachment