Service Request Ticket - # 40300

Service Request Information

CONTACT Name Reiman, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2010 11:33 AM
Department The Research Institute Phone 88776
Location Email reimanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100341[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag HM3TZN1 Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. HM3TZN1 Location was Mark Schalock

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro, MS Office Pro Plus 2010 installed as 2007 from P0077589, SPSS Statistics v21 WIN64 Std authorized user from P0086884 T:\Spss\SPSS21StatisticsSTD_AuthUser\TRI-ShalockP0086884

Wired NIC 5C:26:0A:15:62:70


Wireless NIC 00:27:10:B2:02:80


Bluetooth NIC 5C:AC:4C:FD:D2:15

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 12, 2010 03:25 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 11, 2010 03:30 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Nov 09, 2010 01:19 PM 
it is also getting USB keyboard and Mouse and has
an invoice with it
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Tricia Flaherty Nov 09, 2010 01:13 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Nov 09, 2010 11:33 AM 
All of this equipment will be on counter in ITC008
with New Equip Setup form
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