Service Request Ticket - # 40301

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2010 11:52 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030669[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag 6760Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 6760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:D6:B6

TECHS Submitted by Samantha Brubaker Contact brubakers@wou.edu 88323
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Teresa Hutchinson Nov 18, 2010 07:42 AM 
****This is an email****

Hi Jonathan,

Just letting you know that we have your computer 
ready to go.  It's in ITC Room 009 at the Service 
Request Desk.  We are open Monday through Friday, 
8:00 am to 5:00 pm.

Thanks!
Teresa
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Jordan Colton Nov 09, 2010 12:02 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Nov 09, 2010 12:02 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Nov 09, 2010 12:02 PM 
computer is missing ram and video card.....called
and johnathan is coming to pick it up.
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Samantha Brubaker Nov 09, 2010 11:53 AM 
Contact Info: Johnathan Farmer
v00232059
jfarmer08@wou.edu
503.838.8510
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Public
Samantha Brubaker Nov 09, 2010 11:52 AM 
Jonathan Farmer from ASWOU
503.838.8510
jfarmer08@wou.edu

Brought by a computer that isn't working. They are
NOT general fund so the computer is not up for
replacement or spare parts unless they purchase
them. We just want to see if we can get the
computer limping along.

The Computer is currently on Richard's desk.
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