Service Request Ticket - # 40308

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2010 07:33 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Nov 10, 2010 11:04 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Nov 10, 2010 11:04 AM 
scanned all three computers removed malware and a
virus. nathan helped and had the public safety
test the computers and they worked fine.
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Lance Jewett Nov 10, 2010 09:59 AM 
Task reassigned to Gabriel Thrash.
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Teresa Hutchinson Nov 10, 2010 07:33 AM 
Public Safety has 3 computers, two of them that 
they use for the case reports keeps dropping the 
program while using it.  The third computer needs 
to be cleaned up and checked for inappropriate 
downloads.  They would like help with this ASAP.
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