Service Request Ticket - # 40320

Service Request Information

CONTACT Name Myers, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2010 03:58 PM
Department Natural Science Division Phone 88365
Location Email myersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080713[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6400, 2.53GHz, 6M, 1066MHz FSB
Serial No. DQ0J1J1 Location PDR

CPU Intel Core 2 Duo T9500(2.6GHz/800MHzFSB/6ML2cache)


OS Unknown Software Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0069163

Wired NIC 00:21:70:D7:BC:F9


Wireless NIC 00:21:5D:DA:8F:C6

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

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Entered by Date Memo
Tricia Flaherty Jan 31, 2011 12:38 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Jan 31, 2011 12:38 PM 
returned
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Tricia Flaherty Nov 10, 2010 04:01 PM 
his old laptop is W#20030480[Edit Inv] which I am going to 
have the techs look at to see if they can recover 
aything off hard drive
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Tricia Flaherty Nov 10, 2010 03:58 PM 
I meet with him and checked out laptop this after 
noon
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