Service Request Ticket - # 40322

Service Request Information

CONTACT Name Holmes, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2010 06:31 PM
Department College of Education Phone 88731
Location Email holmesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100258[Edit Inv] (opens in a new window) Bldg/Room RWEC 159
Service Tag 9NV64K1 Description Dell Studio 1458 laptop,1.73-2.93GHz,6M
Serial No. 9NV64K1 Location Heather Holmes

CPU Unknown


OS Unknown Software WIN 7 Ultimate w/ WIN XP Mode, Microsoft Office PRO Plus 2010 Win from P0077114 installed as Office Pro Plus 2007, ***TRANSFER to W#20100377 NOV2013***Pinnacle Studio HD Ultimate Coll. from VISA2010001842,Camtasia Studio v7/Snagit v10 bundle from VISA2010001843, Adobe Acrobat PRO v9 Win License from P0076844, Adobe Photoshop Extended CS5 Win from P0076844

Wired NIC 00:24:E8:84:A5:7F


Wireless NIC C0:CB:38:23:04:AA

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Dec 01, 2010 03:13 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Nov 30, 2010 02:21 PM 
Delivery scheduled for 12/1, 8:30 am.
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Dale Goodell Nov 30, 2010 02:20 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dale Goodell Nov 12, 2010 04:06 PM 
Task reassigned to Dale Goodell.
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Teresa Hutchinson Nov 11, 2010 03:57 PM 
She is available tomorrow between noon and 4:00.
Monday 8:15 to 4:00.
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Tricia Flaherty Nov 10, 2010 06:40 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Nov 10, 2010 06:31 PM 
This will be on shelf between my desk and restroom
in a box with additional battery, software and and
OS/driver disks.
To be installed:Roxio Creator Dell Edition 10.3
and Cyberlink Power DVD 8.3 bundled with PC,
Microsoft Office PRO Plus 2010 Win from P0077114
installed as Office Pro Plus 2007, 
Pinnacle Studio HD Ultimate Coll. from VISA2010001842
T:\Pinnacle\PinnacleStudioUltimateCollv14
Camtasia Studio v7/Snagit v10 bundle from
VISA2010001843
T:\camtasia\Studiov7-Snagitv10
Adobe Acrobat PRO v9 Win License from P0076844
T:\Adobe Acrobat\Acrobat 9 Pro
Adobe Photoshop Extended CS5 Win from P0076844
T:\Adobe Photoshop\PhotoshopExtendedCS5WIN
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