Service Request Ticket - # 40326

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2010 07:40 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080325[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini, 2.0GHz Intel Core Duo #Z0F1
Serial No. G88343U7YL4 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo 2GHz


OS Unknown Software MS Office 2008 for AMC from P0067422, iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand) and Apple Hardware Test,

Wired NIC 00:16:CB:B0:BB:71


Bluetooth NIC 00:1F:F3:B6:A6:C9

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Nov 11, 2010 09:33 AM 
Task reassigned to Gabriel Thrash.
 Add Attachment
Gabriel Thrash Nov 11, 2010 09:33 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gabriel Thrash Nov 11, 2010 09:33 AM 
showed lori that you hit the eject button on the
mac keyboard.
 Add Attachment
Teresa Hutchinson Nov 11, 2010 07:40 AM 
There is a cd stuck in one of the comuputers in 
the Library Reference area.  They have tried 
everything they can to get it out and do not want 
to try anything else in case it would break 
something.
 Add Attachment