Service Request Ticket - # 40328

Service Request Information

CONTACT Name Latham, Valerie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2010 08:28 AM
Department Library & Media Services Phone 88882
Location Email lathamv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070135[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. HHGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:0A:85

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Nov 11, 2010 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Nov 11, 2010 11:24 AM 
Thank you Brian, I appreciate all your time this
morning!!
Valerie
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Brian Berkley Nov 11, 2010 09:19 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Nov 11, 2010 09:19 AM 
svanovereem06
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Jackie Digmann Nov 11, 2010 08:28 AM 
She needs to know if her computer in her office
was used sometime after 5pm (11/10/10).
She noticed there was a different name saved on
the log in screen. She would like to know the name
and what time it was used and for how long, also
if anything was printed out.
Contact at 88882 best times to call are anytime,
and ok to leave a message.
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