Service Request Ticket - # 40357

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2010 12:52 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090141[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag BZ0GP11 Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:32:44:4A

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Nov 15, 2010 11:13 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Nov 15, 2010 11:13 AM 
Someone unplugged that network cable.
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Nathan Higginbotham Nov 15, 2010 09:21 AM 
Task reassigned to Nathan Higginbotham.
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Jackie Digmann Nov 13, 2010 12:52 PM 
The computer in the APSC lab #20090141[Edit Inv] will not
allow anyone to log on. It says MASH domain in not
available, and it also will not let you try the
other log on "Log on to this computer."
There is an out of order sign on it for the time
being.
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