Service Request Ticket - # 40359

Service Request Information

CONTACT Name Gamaney, Ligoy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 15, 2010 08:28 AM
Department Emeritus and Retired Faculty and Staff Phone 5033906431
Location Email gamanel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070808[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT, 1333MHz FSB
Serial No. G5M52G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065477 installed as Office Pro 2003

Wired NIC 00:1E:C9:6C:73:8D

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Nov 15, 2010 09:49 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Nov 15, 2010 09:49 AM 
Logged out. Gave him admin rights to add the
printer. His programs worked after this.
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Nathan Higginbotham Nov 15, 2010 09:31 AM 
Task reassigned to Nathan Higginbotham.
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Teresa Hutchinson Nov 15, 2010 08:29 AM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Nov 15, 2010 08:28 AM 
In digital storefront program is not printing to 
his printer Penguin.
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