Service Request Ticket - # 40410

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2010 12:14 PM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20091433[Edit Inv] (opens in a new window) Bldg/Room COT 201
Service Tag BG2G0M1 Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. BG2G0M1 Location PR Student

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as 2007 from P0075408

Wired NIC 00:23:14:8E:9A:5C


Wireless NIC 00:26:B9:D7:F1:9E


Bluetooth NIC F0:7B:CB:A8:2F:65


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Nov 24, 2010 11:21 AM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 24, 2010 11:21 AM
Task reassigned to Dale Goodell.
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Tricia Flaherty Nov 17, 2010 12:14 PM
this is on counter in ITC008 with GFA Setup form,
may need to transfer FileMaker Pro v8.5 from 
P0058488 talk to Denise Visuano if yes please 
update software list on new station to reflect 
the move
T:\FileMaker\FileMaker Pro\FileMaker Pro 8.5
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