Service Request Ticket - # 40418

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2010 02:51 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070524[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 909L5F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows 7 Pro upgrade from P0082254, Office Pro Plus 2010 from P0082254

Wired NIC 00:1A:A0:7B:91:9C


TECHS Submitted by Mickeala Rogers Contact mrogers10@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public

Entered by Date Memo
Mickeala Rogers Nov 17, 2010 02:51 PM
In room ITC 311 the computer refused to log me in
and kicked back saying that my user name or
password was incorrect.
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