Service Request Ticket - # 40420

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2010 02:53 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080237[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag DT935H1 Description Dell OptiPlex 755 2.66GHz, 6M, VT 1333 FSB
Serial No. DT935H1 Location Unknown

CPU Intel Core 2 Duo E8200(2.66GHz,6M,VT,1333MHzFSB)


OS Unknown Software Windows 7 Pro upgraded on P0081747, Office Pro Plus 2007 from P00P0067394 Upgraded to Office Pro Plus 2010 from P0082254 Sept 2011

Wired NIC 00:21:70:2C:61:90

TECHS Submitted by Mickeala Rogers Contact mrogers10@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Mickeala Rogers Nov 17, 2010 02:53 PM 
In room ITC 311 the computer refused to log me in
and kicked back saying that my user name or
password was incorrect.
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