Service Request Ticket - # 40429

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2010 10:14 AM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080214[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 2.66GHz, 6M, VT1333FSB
Serial No. 3y8y4h1 Location PDR

CPU Intel Core 2 Duo E8200(2.66GHz,6M,VT,1333MHzFSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro, MS Office PRo Plus 2007 WIN from P0067394

Wired NIC 00:21:70:2C:97:B6

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Brian Berkley Nov 18, 2010 11:40 AM 
Task reassigned to Gabriel Thrash.
 Add Attachment
Brian Berkley Nov 18, 2010 11:40 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Nov 18, 2010 11:40 AM 
gabe rebound it
 Add Attachment
Brian Berkley Nov 18, 2010 10:16 AM 
network cable plugged in?
 Add Attachment
Jackie Digmann Nov 18, 2010 10:15 AM 
She has tried hard booting the computer to no avail.
Add Attachment
Jackie Digmann Nov 18, 2010 10:14 AM 
This computer located in NS 125 will not let
anyone log on to it. It says "cannot connect to
domain".

contact at 88877. Best times to call are
anytime,and please leave a message if she doesn't.
 Add Attachment