Service Request Ticket - # 40432

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2010 11:53 AM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071157[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Canon -ImageClass MF6540
Serial No. dkf11122 Location PDR

Model mf6590 Hostname
Notes Ink/Toner Refill
TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

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Entered by Date Memo
Todor Todorov Dec 08, 2010 04:06 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Dec 08, 2010 11:50 AM 
Task reassigned to Todor Todorov.
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Teresa Hutchinson Dec 02, 2010 01:37 PM 
****This is an outgoing email****
Hi Martha,

We were just emailing you regarding a service 
request that we have for you.  (#40432)

Description: Printer is not working.

We were wondering if this has been resolved for 
you or if we can still be of assistance with 
this.  If so, just let us know, we'll be happy to 
help.

Thanks,
Teresa Hutchinson
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Teresa Hutchinson Nov 22, 2010 08:54 AM 
****This is an outgoing email****
Hi Martha,

We were just emailing you regarding a service 
request that we have for you. (#40432)

Her printer is not working.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
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Tricia Flaherty Nov 18, 2010 04:55 PM 
Adam, FYI they want us to move this printer(she 
is getting new Xerox MFP) to ED 242 for Winnie?
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Brian Berkley Nov 18, 2010 12:36 PM 
Task reassigned to Adam Wehner.
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Teresa Hutchinson Nov 18, 2010 11:53 AM 
She can't print to her printer.  Just started 
happening.  The name of the printer is a Canon 
6590.
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