Service Request Ticket - # 40438

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2010 03:12 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050211[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 2.3GHz #ZOBL
Serial No. G8529CPTRTZ Location PDR

CPU G5 Dual 2.3GHz


OS Unknown Software

Wired NIC 00:0D:93:64:1C:84

TECHS Submitted by Ashley Sutton Contact asutton09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Nov 19, 2010 09:50 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Nov 19, 2010 09:50 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Nov 19, 2010 09:50 AM 
This machine may have just had a task running that made it run 
higher. No symptoms of anything wrong now. Updated firefox and 
Mac updates.
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Ashley Sutton Nov 18, 2010 03:12 PM 
Twice I have noticed Mac computer A1 in the APSC
computer lab making a loud fan noise when nobody
was on it. The sound continued to get louder for a
few minutes. The first time I just restarted the
computer and the second time it quieted down on
its own. I wasn't sure if this was a problem or
not but the sound was alarmingly loud and it
wasn't any fan noise I had heard from a computer
before. 
Computer A1
wou# 20050211[Edit Inv]
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