Service Request Ticket - # 40445

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2010 05:20 PM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100420[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3300MFP Mono Laser Printer #3300MFP/X
Serial No. NRB074859 Location PDR

Model 3300MFP/X Hostname
Notes up to 30ppm; Network connectivity; Max paper size: 8.5 x 14 in.; 2 sided output std; Automatic document feeder; Std paper capacity:300 sheets; 600 x 600 dpi(up to 1200 x 1200 enhanced image quality); Walkup fax (33.6 Kbps) and PC and LAN fax (send only); Maximum duty cycle of 25,000 pages per month; Minimum dimensions w18.3 x d17.1 x h18 in. Ink/Toner Refill

Wired NIC 00:00:AA:C0:E5:6E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Dec 09, 2010 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Dec 09, 2010 01:56 PM 
I ran into some problems while installing the
drivers. I ended up calling XEROX and we worked to
resolve the issue successfully.
The old printer is now in TODD 227 and I updated
the inventory.
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Todor Todorov Dec 09, 2010 09:36 AM 
called and left a VM asking when he is available
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Todor Todorov Dec 08, 2010 04:19 PM 
Task reassigned to Todor Todorov.
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Tricia Flaherty Nov 18, 2010 05:26 PM 
Task reassigned to Adam Wehner.
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Tricia Flaherty Nov 18, 2010 05:22 PM 
Cindi Mafit in TRI Office has informed me via 
email that the old multifunction printer 
W#20070424[Edit Inv] will need to be moved from ED230 over 
to TODD226(contact Cindi for more details)
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Tricia Flaherty Nov 18, 2010 05:20 PM 
It is on coutnter in ITC008, it is a USB/local 
printer setup please bring me back a set of 
driver disks as I have not uploaded them to T: 
Drive yet, invoice is on the printer
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