Service Request Ticket - # 40476

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 22, 2010 03:51 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070097[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag CCGBBD1 Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. CCGBBD1 Location C7*

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows 7 Pro upgrade from P0082254, Office Pro Plus 2010 from P0082254

Wired NIC 00:1A:A0:53:17:CA

TECHS Submitted by Mickeala Rogers Contact mrogers10@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Nov 29, 2010 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Nov 29, 2010 02:35 PM 
Unbound and then bound machines. Something odd
happened and they did not connect to their AD
accounts.
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Nathan Higginbotham Nov 29, 2010 10:42 AM 
open at two today.
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Nathan Higginbotham Nov 29, 2010 09:40 AM 
Task reassigned to Nathan Higginbotham.
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Mickeala Rogers Nov 22, 2010 03:51 PM 
When trying to  log into WOU# 20070097[Edit Inv]
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