Service Request Ticket - # 40480

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 22, 2010 04:02 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080237[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag DT935H1 Description Dell OptiPlex 755 2.66GHz, 6M, VT 1333 FSB
Serial No. DT935H1 Location Unknown

CPU Intel Core 2 Duo E8200(2.66GHz,6M,VT,1333MHzFSB)


OS Unknown Software Windows 7 Pro upgraded on P0081747, Office Pro Plus 2007 from P00P0067394 Upgraded to Office Pro Plus 2010 from P0082254 Sept 2011

Wired NIC 00:21:70:2C:61:90

TECHS Submitted by Mickeala Rogers Contact mrogers10@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Mickeala Rogers Nov 22, 2010 04:02 PM 
When trying to log into WOU# 020080237 it failed
to log me into the computer multiple times. Upon
login failure the message "The system could not
log you on. Make sure your User name and domain
are correct,..." Upon retrying, failed to let me
login again.
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