Service Request Ticket - # 40486

Service Request Information

CONTACT Name Brown, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 23, 2010 09:10 AM
Department Natural Science Division Phone 88265
Location Email brownk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050247[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXG04683 Location PDR

Model #TB37211/a Hostname
Notes fuser replaced 4-2009 from P0070151, Maint Kit from P0074233 3-2010, Manit Kit from P0084084 2-2012 SR46147 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:96:EC

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Dec 02, 2010 12:12 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Dec 02, 2010 12:12 PM 
I talked to Karen about this printer.  I let
Teresa know that it needed a new toner cartridge.
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Teresa Hutchinson Nov 29, 2010 09:17 AM 
****This is an outgoing email****
Hi Karen,

We were just emailing you regarding a service 
request that we have for you. (#40486)

Printer printing dark backgrounds on every page.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
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Public
Joshua Johnson Nov 23, 2010 09:10 AM 
****This is an email****
wou # 20050247[Edit Inv]
needs service
printing very dark background on every sheet

-- 
Karen Brown
Instructor of Earth Science and Mathematics

503-838-8265 www.wou.edu/~brownk NS 213
Western Oregon University
345 Monmouth Ave
Monmouth, OR 97361
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