Service Request Ticket - # 40529

Service Request Information

CONTACT Name Bucy, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2010 01:46 PM
Department Education & Leadership Phone 88794
Location Email bucym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100344[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro, 15-inch, aluminum #Z036
Serial No. W80440TQAGZ Location PDR 2023 Giveaway

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS MAC OS X 10.6 (Snow Leopard) Software iLife '11(Includes iPhoto, iMovie, iDVD, iWeb, and GarageBand), iWork v9 and Final Cut Express v4 pre-installed(system discs)P0077584, MS Office for MAC 2011 from P0077589, Adobe Master Collection CS5 Mac from P0077589, transferred Filemaker Pro 7 from P0053991, and transfer Inspiration 7.6 from P0054076

Wired NIC C8:BC:C8:A2:38:56


Wireless NIC C8:BC:C8:E4:FC:04


Bluetooth NIC C8:BC:C8:E4:F4:CF

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Dec 01, 2010 03:24 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Dec 01, 2010 02:11 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Nov 29, 2010 01:46 PM 
This will be on counter in ITC 008 with NEW EQUIP 
SETUP FORM.  This is a SPECIAL SETUP for MARY 
BUCY and I have installed the software needed and 
ran updates.  DO NOT IMAGE, you can make an image 
of current state but do not overwrite. IT is a 
new model i7-2.66Ghz.  She will need user acct, 
network setup and printers to finish up the 
setup.  There is no invoice for this laptop
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