Service Request Ticket - # 40534

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2010 03:52 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050250[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXB24312 Location PDR

Model #TB37211/a Hostname itc310.wou.edu
Notes Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:45:EA

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
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Entered by Date Memo
Katelyn Matthai Nov 29, 2010 04:19 PM 
Status changed from (1) Pending to (5) Completed
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Katelyn Matthai Nov 29, 2010 04:19 PM 
Got it done!
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Karisa Mueller Nov 29, 2010 03:52 PM 
The HP LazerJet printer in ITC 310 needs a new
cartridge.  The appropriate cartridge will be 42A
or 42X.  WOU# 20050250[Edit Inv]
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